Outage in Matillion

Netsuite Suiteanalytics Component- Oauth fails with error

Resolved Minor
March 06, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"} A workaround is to temporarily switch from OAuth to Basic authentication.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 03/06/2025 04:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/06/2025 04:48PM

Unable to retrieve Data Selection options: Unable to fetch parameter options for parameter: Data Selection, details: Could not retrieve Access Token. Status code: 400, Response: {"error":"invalid_client"}

A workaround is to temporarily switch from OAuth to Basic authentication.

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