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Outage in Matillion

Investigating Issues with Maia

Resolved Minor
October 13, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/13/2025 01:32PM

This incident has been resolved.

MONITORING 7 months ago - at 10/13/2025 01:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/13/2025 08:03AM

We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.

Never miss outages in third-party dependencies

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