Outage in Matillion

Temporary Issue with GitHub Integration in AU Region

Resolved Major

May 07, 2026 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Matillion experienced a major outage affecting GitHub and Bitbucket integrations in the AU region, preventing users from linking repositories or creating new projects for 2.3 hours. The issue was isolated to the AU region only, while other regional deployments remained functional. The team identified the root cause and implemented a fix, fully resolving the incident.

We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 05/07/2026 09:22PM

This incident has been resolved.

IDENTIFIED 16 days ago - at 05/07/2026 07:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 05/07/2026 07:05PM

We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time.

What's affected:
GitHub-backed repositories cannot be set up or linked
Bitbucket integrations are also impacted
Issue is specific to the AU region only

What we're doing:
Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made.

What you can do:
If you need immediate access to repository integrations, please consider using our other regional deployments temporarily.
We apologise for the inconvenience and appreciate your patience as we resolve this issue.
For questions or concerns, please contact our support team.

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