Outage in Matlantis

System is temporarily unavailable

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 11:05PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 10:26AM

PFP Load Status remains unavailable. We continue to monitor the situation.

MONITORING about 2 months ago - at 10/20/2025 10:25AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 10:04AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 09:53AM

The AWS team is seeing significant signs of recovery. We are monitoring the recovery of our systems.

INVESTIGATING about 2 months ago - at 10/20/2025 07:57AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/20/2025 07:37AM

AWS is investigating increased error rates and latencies in the region. We are continuing to investigate the impact to Matlantis.

INVESTIGATING about 2 months ago - at 10/20/2025 07:04AM

We are currently investigating this issue.

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