Outage in Maven AGI
Editing manual knowledge bases results in duplicate documents
Resolved Minor
January 21, 2026 - Started 4 months ago
- Lasted 1 day
Incident Report
For manual knowledge bases, editing documents currently results in a duplicated document.
The fix is merged and we are working on verifying and deploying it. Afterwards, we will perform cleanups.
Suggested workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 01/21/2026 08:20PM
The fix has been deployed to prod. Editing manual docs will no longer result in duplicate documents.
Existing duplicates can be mitigated using this workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
IDENTIFIED
4 months ago - at 01/21/2026 02:52PM
For manual knowledge bases, editing documents currently results in a duplicated document.
The fix is merged and we are working on verifying and deploying it. Afterwards, we will perform cleanups.
Suggested workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
Latest Maven AGI outages
Reduced connection and timeouts for API calls - about 1 month ago
Experiencing Intermittent degradation of ask endpoint due to third party rate limiting - about 1 month ago
Knowledge ingestion responsiveness issues - about 2 months ago
Update: Chat window issue - about 2 months ago
Investigating increased ask latency - about 2 months ago
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