Outage in Maven AGI
Some voice calls are failing when transferring to a live agent.
Resolved Minor
September 01, 2026 - Started 15 days ago
- Lasted 2 days
Incident Report
Some voice calls are failing when transferring to a live agent.
This is caused by an ongoing incident with a third-party provider, who has confirmed the issue and is deploying a fix.
Most transfers are completing normally, and no other voice functionality is affected. We will post another update by 18:00 UTC.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 09/01/2026 06:57PM
Third-party provider cleared the incident] — Our last failure was 17:27 UTC, so 87 minutes clean with 324 successful transfers since. Failure rate back to baseline.
MONITORING
15 days ago - at 09/01/2026 05:59PM
No failures since 17:27 UTC (28 min clean). Not calling it resolved yet because the third-party provider still has their incident on monitoring, not resolved.
Provider status: 502 REST API incident → monitoring at 17:40 UTC ("now operating normally"). Their Voice REST API incident → resolved 17:42 UTC. Next provider update expected ~18:10 UTC.
Staying in monitoring until they mark resolved. Will close after that. Impact numbers and follow-ups to come.
IDENTIFIED
15 days ago - at 09/01/2026 05:26PM
Some voice calls are failing when transferring to a live agent.
This is caused by an ongoing incident with a third-party provider, who has confirmed the issue and is deploying a fix.
Most transfers are completing normally, and no other voice functionality is affected. We will post another update by 18:00 UTC.
Latest Maven AGI outages
Conversation endpoint degraded performance - 8 days ago
Salesforce copilot not loading intermittently - 3 months ago
Documentation sites are unavailable - 3 months ago
Incident affecting some voice customers - 4 months ago
Reduced connection and timeouts for API calls - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
