Outage in Mavenlink

Elevated Kantata AI Errors

Resolved Minor

November 20, 2025 - Started 3 months ago - Lasted 5 days
Official incident page

Incident Report

We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/26/2025 02:44AM

This incident has been resolved. Thank you for your patience!

MONITORING 3 months ago - at 11/26/2025 12:40AM

We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

IDENTIFIED 3 months ago - at 11/24/2025 05:31PM

We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

IDENTIFIED 3 months ago - at 11/21/2025 05:30PM

We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

INVESTIGATING 3 months ago - at 11/21/2025 12:44AM

We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

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