Outage in MaxCDN

Timeout issues on MaxCDN and SP1.0

Resolved Minor
February 07, 2022 - Started over 3 years ago - Lasted about 2 months
Official incident page

Incident Report

We are currently investigating an intermittent timeouts on MAXCDN and SP1.0 platforms. The team is currently investigating a heavy load on those two platforms. We will provide further information as soon as possible. If you have any questions, our Support team is available 24/7 through live chat on https://maxcdn.com/one or through a ticket at support@maxcdn.com
Components affected
MaxCDN Los Angeles MaxCDN New York MaxCDN Seattle MaxCDN San Jose MaxCDN Hong Kong MaxCDN Amsterdam MaxCDN Tokyo MaxCDN Paris MaxCDN Singapore

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 02/07/2022 07:55PM

A fix has been implemented and we are monitoring the results. All POPs currently should be back in production and serving traffic.

INVESTIGATING over 3 years ago - at 02/07/2022 03:57PM

We are currently investigating an intermittent timeouts on MAXCDN and SP1.0 platforms. The team is currently investigating a heavy load on those two platforms. We will provide further information as soon as possible.

If you have any questions, our Support team is available 24/7 through live chat on https://maxcdn.com/one or through a ticket at support@maxcdn.com

Latest MaxCDN outages

MaxCDN Service Maintenance - almost 3 years ago
Report/Logs Unavailability - MaxCDN - about 3 years ago
Reports graph missing data - over 3 years ago
Degraded Performance in cluster 22 North-East US & Europe. - about 4 years ago
Control Portal - Functions Availability - about 4 years ago

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