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The faulty equipment was replaced, and the remote access to the servers is working as expected.
If you have any doubts, please get in touch with our network operations team via e-mail (netops@latitude.sh).
The faulty equipment that caused this incident was identified, and a new one was purchased.
The problem should be solved in the next few days with the equipment replacement.
Our Network team has already identified the problem and is currently working on a solution.
We are investigating an issue regarding remote access in the LA Data Center. Remote access for servers in this region is currently unavailable. Our Network team is working to solve this problem as soon as possible.
If you have any doubts, please get in touch with our network operations team via e-mail (netops@latitude.sh).
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