Outage in Maxihost

[LA] - IPMI access unavailable

Resolved Minor
June 16, 2023 - Started over 1 year ago - Lasted 7 days
Official incident page

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Outage Details

We are investigating an issue regarding remote access in the LA Data Center. Remote access for servers in this region is currently unavailable. Our Network team is working to solve this problem as soon as possible. If you have any doubts, please get in touch with our network operations team via e-mail (netops@latitude.sh).
Components affected
Maxihost LA2 (Los Angeles)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/23/2023 08:08PM

The faulty equipment was replaced, and the remote access to the servers is working as expected.
If you have any doubts, please get in touch with our network operations team via e-mail (netops@latitude.sh).

IDENTIFIED over 1 year ago - at 06/19/2023 02:01PM

The faulty equipment that caused this incident was identified, and a new one was purchased.
The problem should be solved in the next few days with the equipment replacement.

IDENTIFIED over 1 year ago - at 06/17/2023 12:58AM

Our Network team has already identified the problem and is currently working on a solution.

INVESTIGATING over 1 year ago - at 06/16/2023 05:46PM

We are investigating an issue regarding remote access in the LA Data Center. Remote access for servers in this region is currently unavailable. Our Network team is working to solve this problem as soon as possible.
If you have any doubts, please get in touch with our network operations team via e-mail (netops@latitude.sh).

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