Outage in Maxio
Advanced Billing CSV Exports Delayed
Resolved MinorIncident Report
Summary AI Generated
Maxio experienced a 55-minute incident where some Advanced Billing CSV exports became stuck in a processing state. The Data Exports component was affected until a fix was implemented and confirmed resolved. Exports that were stuck during the incident will not complete automatically and must be deleted and re-run.
We are investigating an issue causing some Advanced Billing CSV exports to remain in a processing state longer than expected.
We will provide another update as more information becomes available.
Components affected
Maxio Data ExportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/18/2026 11:53PM
The issue affecting some Advanced Billing CSV exports has been resolved, and new exports are completing normally.
Exports that became stuck prior to the fix may not complete and will need to be removed and re-run.
We sincerely apologize for the disruption and appreciate your patience while we worked to resolve this issue.
MONITORING
3 days ago - at 09/18/2026 11:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 09/18/2026 11:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 09/18/2026 11:02PM
We are investigating an issue causing some Advanced Billing CSV exports to remain in a processing state longer than expected.
We will provide another update as more information becomes available.
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