Outage in MaxMind
Network degradation in us-east region
Resolved Minor
September 17, 2026 - Started 19 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
MaxMind experienced a network degradation in its us-east region lasting approximately 1.4 hours, causing intermittent slowdowns for API calls across multiple services. Affected services included GeoIP2, minFraud Score/Insights/Factors, Proxy Detection, and their legacy equivalents. The issue was addressed by working with their network provider to restore normal performance.
We are experiencing network issues in the us-east region. Customers may infrequently experience slower than typical performance when making API calls. We are working with our network provider to resolve this issue.
Components affected
MaxMind GeoIP2 Web Service MaxMind minFraud Score/Insights/Factors Web Service MaxMind minFraud Report Transaction Web Service MaxMind Proxy Detection Web Service MaxMind GeoIP Legacy Web Service MaxMind minFraud Legacy HTTP Web ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
19 days ago - at 09/17/2026 03:50PM
We are experiencing network issues in the us-east region. Customers may infrequently experience slower than typical performance when making API calls. We are working with our network provider to resolve this issue.
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