Outage in MB connect line

Connectivity Issues

Resolved Major

September 14, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing connectivity issues with our system, we are in close contact with our hoster to locate the issue. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

Components affected

MB connect line mbCONNECT24 Europe V2 MB connect line mbCONNECT24 Europe S2

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 09/14/2026 09:36AM

This incident has been resolved

MONITORING 3 days ago - at 09/14/2026 08:34AM

We are continuing to monitor the server status. As of right now, the recovery process seems to continue as it should. Our team keeps monitoring the situation

MONITORING 3 days ago - at 09/14/2026 07:44AM

A fix has been implemented. Routers that have lost their connections are reconnecting and your mbDIALUP connection should be possible again too shortly, due to the high load of incoming connections, the login process might still be a little delayed.

IDENTIFIED 3 days ago - at 09/14/2026 06:57AM

There has been an unplanned host migration at our hoster last night, which presumably led to the situation we are in now. We have already started the steps that are needed to restore the connectivity again and we will keep you updated

INVESTIGATING 3 days ago - at 09/14/2026 06:30AM

We are experiencing connectivity issues with our system, we are in close contact with our hoster to locate the issue.

The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system.

We will keep you updated

Latest MB connect line outages

Abnormal situtation automatically detected on: mbCONNECT24 Asia V2 - 4 days ago

Temporary connectivity issues - 30 days ago

Abnormal situtation automatically detected on: mbCONNECT24 Asia V2 - 2 months ago

Abnormal situtation automatically detected on: mbCONNECT24 USA V2 - 2 months ago

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