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Outage in MealSuite

MealSuite Support Notification

Resolved Minor
June 15, 2026 - Started 4 days ago - Lasted 40 minutes
Official incident page

Incident Report

The MealSuite technical teams are currently investigating reports of an issue affecting access to the MealSuite Core application within our Synergy database. This may impact your ability to access Core, as well as generate information in the Touch and POS applications.
Components affected
MealSuite Touch MealSuite MealSuite Point of Sale

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/15/2026 05:03PM

The issue affecting access to the MealSuite Core application within the Synergy database has now been resolved.
All systems, including Core, Touch, and POS, should now be functioning as expected. If you continue to experience any trouble, please don’t hesitate to reach out to our Support team—we’re here to help!
Thank you so much for your patience and understanding while our teams worked to resolve this issue.

INVESTIGATING 4 days ago - at 06/15/2026 04:42PM

The MealSuite technical teams are currently investigating reports of an issue affecting access to the MealSuite Core application within our Synergy database. This may impact your ability to access Core, as well as generate information in the Touch and POS applications.

Latest MealSuite outages

MealSuite Support Notification- Core Tray Tickets - 5 months ago
MealSuite Support Notification - 6 months ago
MealSuite Support Notification POS - about 1 year ago
MealSuite Support Notification - about 1 year ago
Synergy Outage 05/13/2025 - about 1 year ago

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