Outage in Medable
Cortex Web App Connectivity Issues (Dev and Prod)
Resolved MinorIncident Report
We are currently investigating an issue impacting the cortex web apps in prod and dev. The Cortex API remains available. Customer end-user applications are not impacted.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 8 years ago - at 07/17/2018 07:56PM
The issue has been resolved. We are continuing to monitor our infrastructure provider's response to the issue and will provide updates here.
MONITORING
almost 8 years ago - at 07/17/2018 07:54PM
We are monitoring our infrastructure provider's response to the issue and will update accordingly.
IDENTIFIED
almost 8 years ago - at 07/17/2018 07:54PM
The issue has been identified as a networking issue with our infrastructure provider's load balancers that is leading to 502 errors being returned to clients.
INVESTIGATING
almost 8 years ago - at 07/17/2018 07:49PM
We are continuing to investigate this issue.
INVESTIGATING
almost 8 years ago - at 07/17/2018 07:49PM
We are currently investigating an issue impacting the cortex web apps in prod and dev. The Cortex API remains available. Customer end-user applications are not impacted.
Latest Medable outages
Web applications intermittently available in China - 6 months ago
API Outage on our Development environmment - over 3 years ago
API Outage - about 5 years ago
Performance issue (TLS handshake on API endpoints) - about 6 years ago
Outage - over 8 years ago
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