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Outage in Mediafly

New calls entering Coach may not display on the front end

Resolved Major
November 18, 2025 - Started 6 months ago - Lasted 13 days
Official incident page

Incident Report

We have identified the cause of this issue and are investigating solutions. Calls are being correctly ingested and data is not being lost, however they may not display correctly in the application until this issue is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/01/2025 02:50PM

This incident has been resolved

MONITORING 5 months ago - at 11/26/2025 03:44PM

A fix has been deployed and we are processing the files.

IDENTIFIED 6 months ago - at 11/18/2025 08:42PM

We have identified the cause of this issue and are investigating solutions. Calls are being correctly ingested and data is not being lost, however they may not display correctly in the application until this issue is resolved.

Latest Mediafly outages

Outage on Intelligence - 7 days ago
Search Errors - about 1 month ago
Asset Processing Delayed - about 2 months ago

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