Outage in Mediafly
New calls entering Coach may not display on the front end
Resolved MajorIncident Report
We have identified the cause of this issue and are investigating solutions. Calls are being correctly ingested and data is not being lost, however they may not display correctly in the application until this issue is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/01/2025 02:50PM
This incident has been resolved
MONITORING
5 months ago - at 11/26/2025 03:44PM
A fix has been deployed and we are processing the files.
IDENTIFIED
6 months ago - at 11/18/2025 08:42PM
We have identified the cause of this issue and are investigating solutions. Calls are being correctly ingested and data is not being lost, however they may not display correctly in the application until this issue is resolved.
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