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Outage in Mediafly

Partial Document Ingestion Outage for Search

Resolved Minor
June 22, 2026 - Started about 2 months ago - Lasted about 1 month
Official incident page

Incident Report

We are seeing increased error rates in our intelligence product affecting a subset of users. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 08/03/2026 05:00PM

We think the impact from the issue is over.

INVESTIGATING 11 days ago - at 08/03/2026 04:08PM

We discovered an issue with asset processing, that could affect a small fraction of document search requests. We are investigating.

IDENTIFIED about 2 months ago - at 06/22/2026 03:38PM

We have identified the underlying problem and have deployed a fix. We are now auditing for any missing data that needs to be back filled.

INVESTIGATING about 2 months ago - at 06/22/2026 01:19PM

We are seeing increased error rates in our intelligence product affecting a subset of users. We are investigating.

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