Cloud32 - Potential performance degradation

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are experiencing issues on Cloud 32 affecting some users in specific regions. Users may see errors such as "Could not load home page gadget data" or "Something went wrong" when opening invoices, loading the home page, or saving comments. The issue is caused by a recent platform update that removed support for certain regional timezone configurations. Our team has identified the root cause and is working on a fix. Not all users are affected.