Outage in Medius
Cloud02 - Outage
Resolved MajorIncident Report
Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
Components affected
Medius Cloud02Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/04/2026 10:12AM
This incident has been resolved. Our team swiftly resolved the issue by rolling back to the previous version. We sincerely apologize for the disruption and are implementing measures to prevent similar occurrences. Thank you for your understanding and trust in us.
MONITORING
3 days ago - at 08/04/2026 08:46AM
Incident affecting Cloud02 is currently disrupting operations due to a bug in the autoscaling code introduced during a recent runtime upgrade. Our team is actively addressing the issue to restore normal functionality and implement safeguards to prevent recurrence. Currently the workaround has been implemented and we are actively monitoring current performance. We apologize for any inconvenience caused and deeply appreciate your patience as we work to resolve this.
INVESTIGATING
3 days ago - at 08/04/2026 06:33AM
Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
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