Outage in MeetingOne

Adobe Connect audio integration not working with the American audiorooms

Resolved Major

June 11, 2024 - Started over 1 year ago
Official incident page

Incident Report

Dear customer, The audio integration in Adobe Connect is not working currently with your American AudioOne rooms. You can use Adobe Connect rooms and your audio rooms in parallel without audio integration until this issue to be fixed. Adobe and MeetingOne are working to solve this issue as soon as possible. Thank you MeetingOne Teams

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/11/2024 03:19PM

Valued MeetingOne Customer,

The integration issue with Adobe has been resolved. Audio conference is now starting normally in Adobe rooms. We apologize for any inconvenience this caused. Operations are fully functional.

Thank you,

MeetingOne

INVESTIGATING over 1 year ago - at 06/11/2024 11:47AM

Dear customer,

The audio integration in Adobe Connect is not working currently with your American AudioOne rooms.
You can use Adobe Connect rooms and your audio rooms in parallel without audio integration until this issue to be fixed.
Adobe and MeetingOne are working to solve this issue as soon as possible.

Thank you
MeetingOne Teams

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