Outage in MeetingOne

Adobe Connect audio integration not working with the European audiorooms - M1#2573033606

Resolved Major
April 05, 2024 - Started about 1 year ago
Official incident page

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Outage Details

English ---------- Dear customer, The audio integration in Adobe Connect is not working currently with your European AudioOne rooms. You can use Adobe Connect rooms and your audio rooms in parallel without audio integration until this issue to be fixed. Adobe and MeetingOne are working to solve this issue as soon as possible. Français ---------- Cher client, L'intégration audio dans Adobe Connect ne fonctionne pas actuellement avec nos salles AudioOne européennes. Vous pouvez toutefois utiliser les salles Connect et AudioOne en parallèle sans l'intégration audio jusqu'à la résolution de ce problème. Adobe et MeetingOne mettent tout en œuvre pour résoudre ce problème dans les plus brefs délais. Thank you/Merci MeetingOne Teams
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/05/2024 03:43PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 04/05/2024 12:06PM

English ----------
Dear customer,
The audio integration in Adobe Connect is not working currently with your European AudioOne rooms.
You can use Adobe Connect rooms and your audio rooms in parallel without audio integration until this issue to be fixed.
Adobe and MeetingOne are working to solve this issue as soon as possible.

Français ----------
Cher client,
L'intégration audio dans Adobe Connect ne fonctionne pas actuellement avec nos salles AudioOne européennes.
Vous pouvez toutefois utiliser les salles Connect et AudioOne en parallèle sans l'intégration audio jusqu'à la résolution de ce problème.
Adobe et MeetingOne mettent tout en œuvre pour résoudre ce problème dans les plus brefs délais.

Thank you/Merci
MeetingOne Teams

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