Outage in Meltwater API

Content Delay

Resolved Major

May 19, 2025 - Started 11 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently experiencing a delay in receiving the latest content. Engineering has resolved the underlying issue, and processing is recovering. We will continue to provide updates as the backlog clears. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater API Earned Exports Meltwater API Saved Searches Meltwater API Account Management Meltwater API Owned Analytics Meltwater API API endpoints Meltwater API Content Stream Meltwater API Earned Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/20/2025 03:18PM

After a period of monitoring, this issue is now resolved. Document streams are functioning as expected.

MONITORING 11 months ago - at 05/19/2025 07:35PM

Engineering has resolved the issue and document streams are currently up to date.
We will continue to monitor the application and provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

INVESTIGATING 11 months ago - at 05/19/2025 06:06PM

We are currently experiencing a delay in receiving the latest content. Engineering has resolved the underlying issue, and processing is recovering. We will continue to provide updates as the backlog clears.

We apologize for the inconvenience and thank you for your patience.

Latest Meltwater API outages

Radarly API Degradation - about 1 month ago

API Degradation - 2 months ago

Radarly API Degradation - 2 months ago

Meltwater API - Owned Analytics Endpoint - 3 months ago

Radarly API Degradation - 3 months ago

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