Outage in Meltwater API

X/Twitter Content Disruption in API

Resolved Minor
October 15, 2025 - Started 8 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue with receiving X data, which may cause a delay in the latest X data appearing in searches in API. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available. We apologize for the inconvenience and thank you for your patience.
Components affected
Meltwater API Account Management Meltwater API Owned Analytics Meltwater API API endpoints Meltwater API Content Stream Meltwater API Earned Exports Meltwater API Saved Searches Meltwater API Earned Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/17/2025 09:35AM

After a period of monitoring, this issue is now resolved. Our Engineering team has processed the backlog, and X/Twitter is flowing into the platform as expected.

MONITORING 7 days ago - at 10/16/2025 03:31PM

X/Twitter content continues to flow into the platform as expected. Our Engineering team is actively processing the backlog for missed content. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

MONITORING 7 days ago - at 10/16/2025 05:18AM

X/Twitter content is flowing into the platform as expected. We will continue to monitor the application and provide updates accordingly.

Thank you for your patience.

INVESTIGATING 8 days ago - at 10/15/2025 11:32AM

We are currently experiencing an issue with receiving X data, which may cause a delay in the latest X data appearing in searches in API. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available.

We apologize for the inconvenience and thank you for your patience.

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