Outage in Meltwater API

API Degradation

Resolved Minor

November 18, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater API Earned Analytics Meltwater API Earned Exports Meltwater API API endpoints

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/19/2025 04:09PM

After a period of monitoring, this issue is now resolved. The API continues to function as expected.

Thank you for your patience.

MONITORING 3 months ago - at 11/18/2025 05:35PM

Our Engineering team has resolved this issue. The Meltwater API is now functioning as expected. We will continue to monitor performance closely and provide updates as needed.

Thank you for your patience and understanding.

INVESTIGATING 3 months ago - at 11/18/2025 04:41PM

We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating.

We apologize for the inconvenience and thank you for your patience.

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