Outage in Meltwater

Meltwater Engage - Social Connection Issues

Minor
February 21, 2025 - Started about 17 hours ago
Official incident page

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Outage Details

We are currently experiencing an issue with loading Engage and Social Connections. This impacts Publisher, Conversations and Measure. Engineering is aware of this and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
Latest Updates ( sorted recent to last )
MONITORING about 15 hours ago - at 02/21/2025 10:37PM

Engineering has identified and resolved the issue. However, scheduled posts may have failed to publish during the impacted period.

We will continue to monitor and provide updates accordingly.

Thank you for your patience.

MONITORING about 15 hours ago - at 02/21/2025 10:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 15 hours ago - at 02/21/2025 10:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 15 hours ago - at 02/21/2025 10:27PM

Engineering has identified and resolved the issue. However, scheduled posts may have failed to publish during the impacted period.

We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 16 hours ago - at 02/21/2025 09:32PM

Our engineering team is actively working on this issue. Users may experience post failures during this period. We will continue to provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 17 hours ago - at 02/21/2025 09:01PM

We are currently experiencing an issue with loading Engage and Social Connections. This impacts Publisher, Conversations and Measure. Engineering is aware of this and is currently investigating. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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