Outage in Membership.io

Payment Status and Account Access Reporting Error

Resolved Minor
July 30, 2025 - Started 6 months ago - Lasted about 22 hours
Official incident page

Incident Report

Please be advised some users may have seen a reporting error in cancelled member accounts reporting as being given "lifetime access" We are working on a resolution and will have services and status reporting correctly as soon as possible.

Need to monitor Membership.io outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Membership.io
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/31/2025 01:50PM

This incident has been resolved.

MONITORING 6 months ago - at 07/30/2025 10:12PM

Fix Implemented Issues resolved we are monitoring the resolution for any other issues.

MONITORING 6 months ago - at 07/30/2025 05:10PM

We have implemented a fix for the issue and are monitoring its progress. The resolution period is longer for those with larger audiences. We appreciate your patience.

MONITORING 6 months ago - at 07/30/2025 04:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 07/30/2025 03:37PM

Please be advised some users may have seen a reporting error in cancelled member accounts reporting as being given "lifetime access"

We are working on a resolution and will have services and status reporting correctly as soon as possible.

Latest Membership.io outages

Service disruption on Searchie Private Hubs - about 2 months ago
Service disruption on Searchie Private Hubs - about 2 months ago
Service disruption on Searchie Private Hubs - about 2 months ago
Contacts Page Intermittently Loading for some users - 3 months ago
Service disruption on Searchie website (www.membership.io) - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook