Outage in Memsource

Degraded Performance of Phrase Orchestrator (EU & US) Workflow Engine component between October 10, 10:10 AM CEST and October 10, 01:00 PM CEST

Resolved Minor
October 10, 2025 - Started 27 days ago - Lasted about 3 hours
Official incident page

Incident Report

Phrase Orchestrator (EU & US) has been experiencing degraded performance. The engineering team is investigating the issue. We apologize for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/10/2025 01:34PM

This incident has been resolved.

MONITORING 27 days ago - at 10/10/2025 11:21AM

Recovery is in progress across both EU and US regions, and the queues are currently being processed.
Customers might still experience delayed workflow executions while the backlog is cleared. We are closely monitoring the situation to ensure full stability.

INVESTIGATING 27 days ago - at 10/10/2025 10:52AM

Phrase Orchestrator (EU & US) has been experiencing degraded performance. The engineering team is investigating the issue. We apologize for any inconvenience caused.

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