Outage in Mendix

Issue with safelisting of outgoing IP's for environments on K8S

Resolved Minor
June 12, 2025 - Started 15 days ago - Lasted 4 days
Official incident page

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Outage Details

We've identified and issue with the safelisting of outgoing IP addresses on Mendix Cloud Dedicated (see components for which region is affected). It is currently not configured correctly for environments that moved to Kubernetes, resulting in applications not being able to connect to certain safelisted IP addresses. For environments that are currently running into this issue, a rollback to Cloud Foundry can be requested via Mendix Support. We will update this incident as events warrant.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 06/16/2025 07:33AM

This incident has been resolved.

Please note that a restart of an affected environment is needed to ensure the fix is fully applied.

MONITORING 15 days ago - at 06/13/2025 12:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 15 days ago - at 06/12/2025 12:42PM

We've identified and issue with the safelisting of outgoing IP addresses on Mendix Cloud Dedicated (see components for which region is affected). It is currently not configured correctly for environments that moved to Kubernetes, resulting in applications not being able to connect to certain safelisted IP addresses.

For environments that are currently running into this issue, a rollback to Cloud Foundry can be requested via Mendix Support.

We will update this incident as events warrant.

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