Outage in Mendix

Mendix Portal: Maintenance > Execute Now (degraded performance)

Resolved Minor

August 14, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an incident with Mendix Portal: Maintenance > Execute Now in all regions. Customers may experience that their PostgreSQL Upgrade task stays hanging in Queued state and/or that the app remains in Maintenance mode for an extended period of time. For this reason, we are advising our customers to not use the Execute Now button for the PostgreSQL Upgrade task until this incident is resolved. Apologies for the inconvenience caused, we've identified the cause and are working on resolving it. This incident will be updated in 1 hour, or as events warrant.

Components affected

Mendix Cloud V4 UK Mendix Cloud V4 IE Mendix Cloud Dedicated EU-1 Mendix Cloud V4 US-West Mendix Cloud V4 US-East Mendix Cloud V4 EU Mendix Cloud V4 Asia Pacific

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/14/2025 02:13PM

This incident has been resolved.

MONITORING 8 months ago - at 08/14/2025 09:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 08/14/2025 09:07AM

We are investigating an incident with Mendix Portal: Maintenance > Execute Now in all regions. Customers may experience that their PostgreSQL Upgrade task stays hanging in Queued state and/or that the app remains in Maintenance mode for an extended period of time. For this reason, we are advising our customers to not use the Execute Now button for the PostgreSQL Upgrade task until this incident is resolved. Apologies for the inconvenience caused, we've identified the cause and are working on resolving it.

This incident will be updated in 1 hour, or as events warrant.

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