Outage in Mendix

Issue with TeamServer Package Creation

Resolved Major
August 19, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports from customers indicating that creating packages with TeamServer is currently failing. Users attempting this operation may encounter errors or incomplete processes. Our engineering team is actively investigating these reports and working to identify the root cause of the issue. Please refrain from creating packages with TeamServer until this issue is resolved to avoid potential disruptions.
Components affected
Mendix Team Server
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/19/2025 02:38PM

The issue affecting TeamServer package creation has been resolved.
We have received no further reports of issues, and our monitoring systems confirm the service is stable. We are working on ensuring this issue does not occur again.

MONITORING 13 days ago - at 08/19/2025 02:02PM

We have identified the root cause of the package creation failures as an issue with session management. A fix has been applied to address this.

Our team is currently monitoring the system closely to confirm the full resolution and stability of the service.

Recommended Action:
You may now attempt to create packages with TeamServer. If you continue to experience issues, please clear your browser's cookies and cache, close your browser, and try again.

INVESTIGATING 13 days ago - at 08/19/2025 12:40PM

We have received reports from customers indicating that creating packages with TeamServer is currently failing. Users attempting this operation may encounter errors or incomplete processes.
Our engineering team is actively investigating these reports and working to identify the root cause of the issue.

Please refrain from creating packages with TeamServer until this issue is resolved to avoid potential disruptions.

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