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Outage in Mendix

Deployments failures for apps on Mendix cloud

Resolved Minor
September 24, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing issues with the build process that are preventing Mendix app deployments to Kubernetes. The root cause is an authentication failure stemming from a partial service disruption at Docker Hub.
Components affected
Mendix Cloud V4 US-West Mendix Cloud V4 UK Mendix Cloud V4 IE Mendix Cloud Dedicated EU-1 Mendix Cloud V4 US-East Mendix Cloud V4 EU Mendix Cloud V4 Asia Pacific Mendix Cloud V4 Free Tier EU

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/25/2025 05:55AM

This incident has been resolved.

MONITORING 7 months ago - at 09/25/2025 01:14AM

We are now observing successful requests to Docker Hub, and deployments are proceeding as expected. The incident will remain in monitoring while we continue to verify stability.

IDENTIFIED 7 months ago - at 09/25/2025 12:50AM

We are currently experiencing issues with the build process that are preventing Mendix app deployments to Kubernetes. The root cause is an authentication failure stemming from a partial service disruption at Docker Hub.

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