Outage in Mendix

Mendix Portal Reduced Functionality

Resolved Minor
September 26, 2025 - Started 18 days ago - Lasted 4 days
Official incident page

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Outage Details

We are aware that some users are experiencing errors when viewing Live Logs from the Environments page in the Mendix Portal. Our team is currently investigating the issue. Please note that Live Logs remain available and fully functional from the Logs page.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/30/2025 03:02PM

This incident has been resolved. Live logs are accessible from the environments page. Metrics are also available again. We won't be able to retrieve missing metrics for the impacted apps. We apologize for the inconvenience this may have caused.

MONITORING 15 days ago - at 09/29/2025 04:00PM

A fix has been implemented and we're monitoring the results.

IDENTIFIED 15 days ago - at 09/29/2025 12:04PM

A fix is being prepared and will be deployed later today.

INVESTIGATING 18 days ago - at 09/26/2025 01:14PM

We're continuing to investigate the issue. We can conclude that backups downloads are not impacted.

INVESTIGATING 18 days ago - at 09/26/2025 12:57PM

We're continuing to investigate the issue. We have also identified impact on the backups downloads functionality for Mendix applications

INVESTIGATING 18 days ago - at 09/26/2025 12:26PM

We are continuing with our investigation.
We've identified that deploying or re-deploying apps on our Cloudfoundry platform may result in missing metrics and false heartbeat alerts. If your app's platform shows as Cloudfoundry on the Mendix Portal, please refrain from new deployments. Our team is actively working on a resolution.

INVESTIGATING 18 days ago - at 09/26/2025 09:35AM

We are aware that some users are experiencing errors when viewing Live Logs from the Environments page in the Mendix Portal. Our team is currently investigating the issue.

Please note that Live Logs remain available and fully functional from the Logs page.

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