AWS US East Outage

We are pleased to confirm that all services impacted by the recent AWS US East outage are now fully restored and operating normally. Our teams have diligently worked to address all lingering effects, and we are confident in the stability and performance of our platform.

We sincerely apologize for any disruption, inconvenience, or impact on your operations caused by this incident. We truly appreciate your patience and understanding as we navigated these challenges.

We are seeing a gradual recovery as the AWS service disruption is being resolved. Our engineering teams will continue to closely monitor the infrastructure.

We are currently experiencing intermittent 502 Bad Gateway errors affecting parts of our platform. Our engineering teams have confirmed that this is most certainly a direct consequence of the recent AWS service disruption impacting multiple providers across the region.

During this time, you may experience occasional service interruptions or degraded performance when accessing certain application endpoints.

We sincerely apologize for the disruption and appreciate your patience. Further updates will be provided as soon as more information becomes available.

Our Infrastructure provider (AWS) for Mendix Cloud, has announced that the underlying issue has been fully mitigated. We are continuing to monitor Mendix services. Backups, Logs, Metrics and Alerts are now operational. There is a loss of logs and application metrics during the outage window which is not recoverable. We apologize for any inconvenience caused by this.

AWS announced that they have applied initial mitigation and started to observe significant signs of recovery.

We are providing an important update regarding the recent AWS US East outage that impacted several services across the region. We sincerely apologize for the delay in notifying you about this situation; unfortunately, our own Statuspage was also affected by the incident, preventing us from sharing updates sooner.

We are now pleased to report that our services are slowly but steadily recovering. During this period, application deployments were impacted, and we're actively working on fully restoring our logging and monitoring services, which are still healing. Additionally, all scheduled maintenances for Kubernetes migration were halted to ensure stability. We will be re-planning these maintenances and will communicate new schedules as soon as possible. Our dedicated teams are working diligently to restore full functionality, and we truly appreciate your continued patience and understanding as we progress.