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Outage in Mendix

Reduced capacity of database resources

Resolved Minor
September 17, 2026 - Started 30 days ago - Lasted 8 days
Official incident page

Incident Report

We have identified a reduced capacity of database resources for the following Mendix plan: - XXXL(standard/premium) We advise customers not to resize to the mentioned plan, until further notice.
Components affected
Mendix Cloud V4 UK

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/25/2026 10:37AM

The incident is resolved.
We haven't noticed any new issues related to the reduced capacity of database resources.

MONITORING 23 days ago - at 09/24/2026 08:04AM

We have implemented a fix and are monitoring the results.
Resizes can be resumed on all affected regions.

IDENTIFIED 24 days ago - at 09/23/2026 08:32AM

The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally.

However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity:
- L21 (standard/premium)
- M21 (standard/premium)
- S21 (standard/premium)
- XXXL (standard/premium).

Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.

IDENTIFIED 25 days ago - at 09/22/2026 02:42PM

We have identified another region where we experience a reduced capacity of database resources.
The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases.

Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)

Our engineering teams are working on a permanent solution.

IDENTIFIED 26 days ago - at 09/21/2026 01:45PM

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)

Our engineering teams are working on a permanent solution.

IDENTIFIED 30 days ago - at 09/17/2026 01:27PM

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- XXXL(standard/premium)

IDENTIFIED 30 days ago - at 09/17/2026 01:22PM

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- M21(standard/premium)
- XXXL(standard/premium)

IDENTIFIED 30 days ago - at 09/17/2026 01:18PM

We have identified a reduced capacity of database resources for the following Mendix plan:
- XXXL(standard/premium)

We advise customers not to resize to the mentioned plan, until further notice.

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