Outage in MercadoPago

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Resolved Major
October 19, 2025 - Started about 14 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Components affected
MercadoPago Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 10/19/2025 10:43AM

This incident has been resolved.

IDENTIFIED about 14 hours ago - at 10/19/2025 08:42AM

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

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