Outage in MercadoPago

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Major
October 20, 2025 - Started about 4 hours ago
Official incident page

Incident Report

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Components affected
MercadoPago Payment Processing

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Latest Updates ( sorted recent to last )
IDENTIFIED about 4 hours ago - at 10/20/2025 01:04PM

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

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