Outage in Mercari
USPS Label Issue
Resolved MinorIncident Report
We are aware that some sellers experienced USPS rejecting Mercari prepaid shipping labels as "unpaid postage" earlier today (August 14). This is a USPS-side issue. USPS has applied a temporary fix, if your label wasrejected, please try dropping off your package again. It should now be accepted.
We are continuing to monitor the situation and will update this page as we learn more.
Components affected
Mercari ShippingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/18/2026 04:37PM
This incident has been resolved.
MONITORING
12 days ago - at 08/14/2026 11:55PM
We are aware that some sellers experienced USPS rejecting Mercari prepaid shipping labels as "unpaid postage" earlier today (August 14). This is a USPS-side issue. USPS has applied a temporary fix, if your label wasrejected, please try dropping off your package again. It should now be accepted.
We are continuing to monitor the situation and will update this page as we learn more.
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