Outage in MercuryGate
UPS Intermittent Rating Issues
Resolved Minor
August 05, 2024 - Started about 1 year ago
- Lasted about 6 hours
Incident Report
We are aware of the intermittent UPS rating issues. Please contact UPS about your account and you can reference case #: C-0258376508 with UPS. We are continuing to work with them on the issue.
Components affected
MercuryGate Final Mile MercuryGate Back Office MercuryGate Shared Services MercuryGate Production TMS MercuryGate Quality TMS MercuryGate Claims ServicesNeed to monitor MercuryGate outages?
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Latest Updates ( sorted recent to last )
about 1 year ago - at 08/05/2024 06:02PM
We are aware of the intermittent UPS rating issues. Please contact UPS about your account and you can reference case #: C-0258376508 with UPS. We are continuing to work with them on the issue.
about 1 year ago - at 08/05/2024 08:49PM
UPS has notified us that they intend to have this issue resolved at 6:30PM EST. Please test after that time and let us know if you still have issues.
Latest MercuryGate outages
We have identified the issue with Edge - 24 days ago
Investigating issues with CARMA - about 2 months ago
Investigating issues with ITS NxGen - 3 months ago
Investigating issues with UPS Rating - 4 months ago
Investigating issues with Mercury Integrate - 4 months ago
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