Outage in MercuryGate

Investigating issues with iReport Documents

Resolved Major
May 09, 2025 - Started 6 months ago - Lasted about 1 hour

Incident Report

We’re currently investigating reports of a potential service interruption with iReport Documents. We apologize for any inconvenience and will post another update as soon as we learn more.
Components affected
MercuryGate Shared Services

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Latest Updates ( sorted recent to last )
6 months ago - at 05/09/2025 03:54PM

We’re currently investigating reports of a potential service interruption with iReport Documents. We apologize for any inconvenience and will post another update as soon as we learn more.

6 months ago - at 05/09/2025 04:08PM

We are still investigating the Jasper issue. We will update again shortly.

6 months ago - at 05/09/2025 04:28PM

We’re currently monitoring the update that was put in place. Please notify us if you notice any further issues.

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