Outage in MercuryGate

We have identified the issue with Edge

Resolved Major
October 06, 2025 - Started 24 days ago - Lasted about 1 hour

Incident Report

We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.
Components affected
MercuryGate Shared Services

Need to monitor MercuryGate outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
24 days ago - at 10/06/2025 01:37PM

We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.

24 days ago - at 10/06/2025 01:48PM

We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.

24 days ago - at 10/06/2025 02:12PM

We are slowly rolling out a fix to customers. We will be providing updates as we go.

24 days ago - at 10/06/2025 02:28PM

We continue to roll out a solution. We are reaching out to our vendor to assist with finding the root cause.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook