MercuryGate experienced a major service interruption affecting rating functionality via DAT, impacting both Production TMS and Quality TMS components. The outage was caused by issues on DAT's side, including high latency on API calls that DAT investigated and triaged. The incident lasted 3.5 hours before being resolved.
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We’re currently monitoring reports of a potential service interruption with DAT. DAT has confirmed the outage is on their side and they are investigating. We will update as we receive more information related to the incident.
DAT has provided a short update. They are experiencing high latency on calls and are continuing to triage to pinpoint the issue.
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