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Outage in MercuryGate

Issues with Rating via DAT

Resolved Major
April 01, 2026 - Started 28 days ago - Lasted about 4 hours

Incident Report

Summary AI Generated

MercuryGate experienced a major service interruption affecting rating functionality via DAT, impacting both Production TMS and Quality TMS components. The outage was caused by issues on DAT's side, including high latency on API calls that DAT investigated and triaged. The incident lasted 3.5 hours before being resolved.

We’re currently monitoring reports of a potential service interruption with DAT. DAT has confirmed the outage is on their side and they are investigating. We will update as we receive more information related to the incident.

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Latest Updates ( sorted recent to last )
28 days ago - at 04/01/2026 02:15PM

We’re currently monitoring reports of a potential service interruption with DAT. DAT has confirmed the outage is on their side and they are investigating. We will update as we receive more information related to the incident.

28 days ago - at 04/01/2026 02:58PM

DAT has provided a short update. They are experiencing high latency on calls and are continuing to triage to pinpoint the issue.

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