Outage in MercuryGate
Email Delivery Delays
Resolved Minor
June 16, 2026 - Started about 1 month ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
**MercuryGate – Email Delivery Delays** MercuryGate's Shared Services experienced email delivery delays lasting approximately 3.7 hours. A backlog developed in the email queue, causing delayed message delivery across the platform. The queue was progressively cleared, with normal email delivery expected to fully resume within the monitored recovery window.
We are investigating reports of email delivery being delayed. We will update once we have more information.
Components affected
MercuryGate Shared ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 06/16/2026 04:49PM
We are investigating reports of email delivery being delayed. We will update once we have more information.
about 1 month ago - at 06/16/2026 05:28PM
We are still investigating the delay in sending. We will update once we identify the cause.
about 1 month ago - at 06/16/2026 06:25PM
We are seeing emails being delivered, but the queue has a backlog and it will take some time to catch up.
about 1 month ago - at 06/16/2026 07:03PM
We continue to monitor, the queue is going down and emails are sending. We expect normal functionality to return in next hour or so.
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