Outage in Mergify

Missing pull requests approvals

Resolved Major
October 20, 2025 - Started about 19 hours ago - Lasted about 10 hours
Official incident page

Incident Report

We've spotted that GitHub does not sent webhook events for pull request approvals for some organization. We contacted GitHub support, we're currently investigating the issue to provide a workaround, we will provide an update soon.
Components affected
Mergify Engine

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/20/2025 05:22PM

This incident has been resolved.

MONITORING about 12 hours ago - at 10/20/2025 02:44PM

GitHub acknowledges the issue and has reverted the change that introduced the regression. We are monitoring the situation.

INVESTIGATING about 19 hours ago - at 10/20/2025 08:31AM

We've spotted that GitHub does not sent webhook events for pull request approvals for some organization.

We contacted GitHub support, we're currently investigating the issue to provide a workaround, we will provide an update soon.

Latest Mergify outages

Incident on Dashboard and Engine - 5 months ago
Event processing delay - 9 months ago
Pull request Processing Delays - 10 months ago
Elevated API Errors - about 1 year ago
Dashboard login issue - over 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook