Outage in Meridian
SMS Outage
Resolved MajorIncident Report
Meridian is investigating an outage of SMS messaging.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/20/2025 08:05PM
This incident has been resolved.
MONITORING
10 days ago - at 10/20/2025 06:08PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 10/20/2025 05:50PM
We continue to experience service disruptions due to the AWS update affecting the or SMS gateway provider, Twilio. Requests with a delivered success code are queued for delivery upon recovery, while those with failure codes need resending post-restoration. Twilio anticipates no data loss once recovery is achieved.
MONITORING
10 days ago - at 10/20/2025 11:55AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 10/20/2025 11:13AM
Meridian is investigating an outage of SMS messaging.
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