Outage in MeridianLink

OpenClose Products using DecisionAssist - pricing engine issues

Resolved Minor
October 07, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The OpenClose pricing engine, DecisionAssist, is experiencing a technical issue this morning. This impacts pricing in OpenClose LOS and Mortgage Access POS for OpenClose clients. The MeridianLink IT team is currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/07/2024 03:45PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/07/2024 02:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/07/2024 01:32PM

The OpenClose pricing engine, DecisionAssist, is experiencing a technical issue this morning. This impacts pricing in OpenClose LOS and Mortgage Access POS for OpenClose clients. The MeridianLink IT team is currently investigating the issue.

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