Outage in MeridianLink
MeridianLink Mortgage and OpenClose Support Phone System Issues
Resolved MinorIncident Report
Summary AI Generated
MeridianLink experienced phone system issues affecting support teams for both MeridianLink Mortgage and OpenClose products, preventing customers from reaching support via phone. Customers were directed to use alternative support channels including chat and support cases through the Resource Center. The issue was resolved after 3.9 hours with all services returning to normal operation.
The Support teams for MeridianLink Mortgage and OpenClose are experiencing phone system issues today. For assistance on Mortgage LOS and related products, please initiate a Chat or Support Case in the Resource Center. For OpenClose LOS and related products, please initiate a Support Case in the Resource Center.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2026 06:39PM
The issue has been resolved, and all services are operating normally.
Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
IDENTIFIED
1 day ago - at 06/11/2026 04:32PM
MeridianLink IT is working with our support phone system provider on this issue. We hope to have a resolution soon.
IDENTIFIED
1 day ago - at 06/11/2026 02:50PM
The Support teams for MeridianLink Mortgage and OpenClose are experiencing phone system issues today. For assistance on Mortgage LOS and related products, please initiate a Chat or Support Case in the Resource Center. For OpenClose LOS and related products, please initiate a Support Case in the Resource Center.
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