A DocuSign authentication failure caused by an issue on LexisNexis' end disrupted the MeridianLink Consumer App's partner integrations for approximately 4 hours. Clients reported problems with DocuSign's LexisNexis Authentication service during this period. LexisNexis resolved the underlying issue, after which DocuSign confirmed full resolution on their end.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx
We are continuing to monitor for any further issues.
LexisNexis has reported resolving the issue. DocuSign is continuing to monitor.
Some clients are reporting issues with DocuSign's LexisNexis Authentication service. DocuSign has acknowledged an issue on LexisNexis' end with that vendor acknowledgement as well.
You can view direct status updates via DocuSign here: https://status.docusign.com/
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with