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Outage in MeridianLink

TazWorks: DataLink/Compass/Transunion MVR Results not Returning

Resolved Major
July 20, 2026 - Started 10 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A third-party vendor issue with DataLink/Compass/TransUnion caused MVR results to fail to return through TazWorks, impacting InstaScreen Partner Integrations for approximately 3.8 hours. MeridianLink engaged the vendor to investigate, and results began returning during the monitoring phase. The issue was fully resolved after DataLink/Compass/TransUnion confirmed a fix on their end.

We have reached out to DataLink/Compass/Transunion

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/20/2026 08:18PM

We received confirmation from DataLink/Compass/Transunion that the issue has been fixed on their side

MONITORING 9 days ago - at 07/20/2026 07:54PM

It appears that MVR results are returning form DataLink/Compass/TransUnion

INVESTIGATING 10 days ago - at 07/20/2026 04:34PM

We have reached out to DataLink/Compass/Transunion

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