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Outage in MeridianLink

Data Connect Refresh Delay

Resolved Minor
July 23, 2026 - Started 7 days ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

MeridianLink's Data Connect pipeline experienced a refresh delay lasting approximately 15.6 hours, impacting clients who relied on early pull times for their daily data pipelines. The pipeline began recovering by the following morning, with over 95% of clients regaining access to refreshed data before full resolution was confirmed. The incident was resolved at 12:25 PM PT on July 23, 2026, with clients advised to re-run their pipelines and contact support if issues persisted.

Our team has identified a possible issue that may cause a delay in the upcoming Data Connect refresh. We are working to ensure that the data is available on time for all clients however clients taking advantage of the earlier pull time may be affected. We will provide an update as soon as possible. We sincerely apologize for the inconvenience this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/23/2026 07:25PM

The refresh is now available, please re-run your pipeline.

We apologize for the inconvenience this caused to your daily processes today.

Please reach out via support if you run into any issues.

MONITORING 7 days ago - at 07/23/2026 02:52PM

The pipeline is now connecting successfully and over 95% of our clients have refreshed data available to pull from the pipeline now.

We will continue to update once everyone is able to rerun their pipelines. We sincerely apologize for the inconvenience this may cause.

INVESTIGATING 7 days ago - at 07/23/2026 03:54AM

Our team has identified a possible issue that may cause a delay in the upcoming Data Connect refresh. We are working to ensure that the data is available on time for all clients however clients taking advantage of the earlier pull time may be affected.

We will provide an update as soon as possible. We sincerely apologize for the inconvenience this may cause.

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