Outage in Merinio

Web application not responding

Resolved Major
July 28, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are observing issues with the web application responsiveness and availability.
Components affected
Merinio iOS App Merinio Android App Merinio Web Application Merinio API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/28/2023 08:11PM

The incident has been resolved. We have temporarily increased capacity to ensure smooth operation for the remainder of the weekend until we can get a more permanent fix in place.

MONITORING almost 2 years ago - at 07/28/2023 08:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/28/2023 07:34PM

The issue has been identified and we are working on a temporary mitigation.

INVESTIGATING almost 2 years ago - at 07/28/2023 07:07PM

We are observing issues with the web application responsiveness and availability.

Latest Merinio outages

Some requests are failing causing the web application to hang. - over 2 years ago
Application hangs when changing filters - over 2 years ago
Increased latency on all systems - almost 3 years ago
Application not loading - almost 3 years ago
Web application not loading - over 3 years ago

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