Outage in Mesh
Detection Engine Issue
Resolved MinorIncident Report
Summary AI Generated
The Mesh detection engine experienced an issue that caused legitimate emails to be incorrectly flagged with phishing verdicts, affecting the Inbound Email Security service for 1.5 hours. A fix was implemented and the issue was resolved, though emails that were incorrectly blocked could not be automatically released and required manual intervention.
We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 04/24/2026 09:18PM
The issue has been fixed as of 3pm Eastern Time. Unfortunately, we do not have a mechanism to automatically release those emails that were incorrectly given a phishing verdict. Thank you for your patience while we worked through this.
MONITORING
14 days ago - at 04/24/2026 08:35PM
A fix has been implemented and we are monitoring.
INVESTIGATING
14 days ago - at 04/24/2026 07:48PM
We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.
Latest Mesh outages
Slow Email Delivery - Inbound US - 16 days ago
Email Delays Inbound - EU - about 1 month ago
Slow Email Delivery - Inbound EU - about 2 months ago
Slow Email Delivery - Inbound EU - about 2 months ago
[EU] Email Processing Delays - about 2 months ago
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